Description of Service and Acceptance of Terms of Use

BELOW ARE THE TERMS AND CONDITIONS THAT HAVE BEEN CAREFULLY WRITTEN AND PLACED TO PROTECT YOU ("THE CLIENT/CUSTOMER") AND MYSELF, THE “SERVICE PROVIDER”,(“CARLOS JORGE OF ‘JUSTPROFITZ’”). IT IS RECOMMENDED THAT YOU VIEW THESE TERMS PRIOR TO PURCHASING OR CONTACTING ME FOR PROJECTS. BY PURCHASING SERVICES FROM CARLOS JORGE OF “JUSTPROFITZ” AND BY RELEASING PAYMENT YOU ARE AGREEING TO THESE TERMS.

1. PAYMENTS + PRICING

All pricing terms will be clearly stated in the contract issued by The Service Provider, and must be paid in full before final release of files. Prices may be subject to change at any time, but will be communicated to client before hand and will require contract amendment. For projects $350 and under, payment in full is required before work will begin. For projects over $400, a non-refundable payment of at least 50% is required before any work will begin. Unless purchasing a prepaid service full payment or deposits must be paid within 24 hours of receipt of invoice or the project is subject to cancellation. All remaining unpaid balances will be due within 24 hours of your final approval of the project. Once the final payment is made, the project will be finalized and all files/items will be sent to you.

Currently, payments are all made via Venmo, Cash, Zelle, or Cashapp. No project will begin until deposit payment has been 100% cleared. There is also a payment link available upon request.

2. REFUNDS + CANCELLATIONS

CARLOS JORGE OF “JUSTPROFITZ” does not provide refunds for any services unless agreed upon. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund. Once payment has been made, the sale is FINAL. It is advised that you give your project sufficient time for completion for these reasons: revisions may be needed, there may be a peak in the orders received or prior orders may take slightly longer than expected. I am a sole proprietor operation. I provide a reasonable timeframe for each project, however, there may be an additional time needed before I can begin if it is a busy time. If for any reason you want to cancel a service already rendered or paid for, that is your choice. However, due to the work produced or in queue, payments already received by CARLOS JORGE OF “JUSTPROFITZ” will not be refunded in order to offset the loss of business. If partial work has already been received by the client and they choose to cancel, the partial or full payment that has been paid will not be refunded. Ownership of all footage, edits, files, thoughts, layouts and development will remain the property of CARLOS JORGE OF “JUSTPROFITZ” and remaining work will not be sent to the client for their ownership. If the project is in it’s final stage, ownership will be transferred to client after full payment is received.

The only reason any monies will be refunded is in the event CARLOS JORGE OF “JUSTPROFITZ” is unable to complete the project for personal reasons or illness.

3. DRAFTS

Drafts of ANY kind are for the purpose of approval only. They may not be copied, manipulated, or distributed to any other person or company other than those directly involved with the project without prior permission from [The Service Provider]. All drafts works are the property of CARLOS JORGE OF “JUSTPROFITZ”.

4. REVISIONS

For all designs proofed by CARLOS JORGE OF “JUSTPROFITZ”, there may be a revision limit. Please consult with the service provider for further details as excessive revisions may incur a $25-50 fee per revision, depending on the project. This is to ensure a steady work flow so your project can be completed in a reasonable time frame.

5. FOOTAGE/CONTENT

FIt is important to have a vision of some kind for your business so it can be relayed to me. If you want me to freestyle my ideas for your project, keep in mind our creative visions may not match. This can lead to more revisions than needed. It is best to at least have some form on concept on the project you are purchasing. Clients are required to submit all HIGH QUALITY photos and/or verbiage (text) captured by them with intentions to contribute to the project. Pixelated photos or videos will result in a subpar look. Please refrain from submitting any dull phone images/videos, screenshots or low quality photos. Please make sure all submitted content is spell checked and not subject to copyright. We may revise submitted content if deemed necessary for the project. Any revisions on our end will be communicated first.

6. TIME FRAMES

It is extremely important to complete projects in a timely manner. However, due to the uniqueness of each project and client, more time may be needed for satisfied completion. Please be advised that all time frames relate to business days only. During peak/busy times, there may be an extension in the design timeframe of 1-5 business days. Weekends and Holidays are not included in the time frame of any project.

7. CONTENT DELIVERY FILES / POLICY

All video promotion only projects are sent to you ("The Client/Customer") in the form of email or text from me ("CARLOS JORGE OF ‘JUSTPROFITZ’”). Files will always be sent in MOV, or MP4 format. If any other file type is needed, we will need to be contacted to supply that for you.

All core MOV, MP4, or Creative Working files remain the property of CARLOS JORGE OF “JUSTPROFITZ”, even if a copy has been supplied to you. Once a project has been finalized and the files have been delivered to you, (with the exception of core files) you own the rights to what you have purchased. Content protection, monetization, posting, and marketing is solely up to you and not the responsibility of CARLOS JORGE OF “JUSTPROFITZ”.

Once completed, you (the client) also give CARLOS JORGE OF “JUSTPROFITZ”, the right to use for portfolio and/or marketing purposes unless agreed upon other